In today’s increasingly competitive market, MSPs face plenty of challenges when it comes to staying ahead. The surge in data creation has ignited a worldwide focus on the importance of data security—and with it, the demand for trustworthy and efficient data management, storage, and protection has grown, too. Good news for MSPs, right?
The problem is, many MSPs rely on a business model that prioritizes customization. Unfortunately, selling IT services “a la carte” often leads to lower margins and fewer profits. For those looking for a different approach, here’s how standardization can simplify the way you do business.
Scale Your Business Easier and Faster
Managing products from multiple vendors is a time sink for an MSP, driving complexity up and profitability down.
Having fewer technologies in the stack makes onboarding and training new staff quicker, documenting processes simpler, and problem solving easier. Standardization results in lower operating and resource costs and higher overall productivity.
When you’re not bleeding profits through custom-built service frameworks, you can grow your business much faster,without such a headache for your team and the client.
It’s a win-win for everyone, but the benefits don’t stop here.
Enhance Customer Service
Everyone can stay on the same page about any issues that arise. Standardization means your MSP support agents can better diagnose any potential problems, and you’re able to provide the client with faster response times to problems, cohesive solutions, and all-around exceptional customer service.
Improve Collaboration & Productivity
Standardization isn’t just great for lowering costs and boosting the client experience; it’s also a great way to eliminate confusing workflow barriers for your employees. A standardized technology stack allows for a unified understanding among all staff of your procedures, client issues, and solutions, thereby increasing efficiency.
The result? Collaboration among staffers becomes that much easier and more effective.
Most businesses are far less concerned about variety in MSP service packages than they are about finding a solution that works. So save yourself the headache and embrace the simplicity of standardization. Your overhead, profit margins, and clients will thank you for it.
Ready to simplify your offerings? Standardize on StorageCraft for industry-leading data management, data protection, disaster recovery, and storage, all in one incredible platform. Get unprecedented speed, scalability, and simplicity with ShadowXafe, and take your business growth to the next level today.