A company finds it difficult enough to maintain a well-tuned disaster recovery plan without having to worry about software licensing issues. We at StorageCraft try to make the activation and deactivation process as reasonable as possible, but we find that some users still have issues. Recently, for example, we’ve seen some issues around the deactivation and reactivation of ShadowProtect.
We sympathize with the frustration felt by many of our users, but it’s important to keep in mind that ShadowProtect is intended to be used as a solution for an individual system, and shouldn’t be moved from system to system, unless there is a system failure/replacement, or an operating system reload.
As such, we have certain measures in place to keep pirated versions of ShadowProtect from being activated. According to a study, software piracy accounted for 41 percent of installed software in 2008. In 2009, companies collectively lost around $51 billion. This growing threat requires companies to carefully determine the best way to approach licensing in order to maintain their intellectual property rights and avoid illegal sharing of their software.
Like many other companies, we believe it is important to take measures to prevent software theft. If our software is susceptible to piracy, costs will rise for everyone. Because of the threat, you can only deactivate ShadowProtect a certain number of times, after which, you’ll be required to call StorageCraft in order deactivate your license and reactivate it on another machine. This is a safety measure that allows support to review previous activations and ensure the license isn’t being abused. After a quick review of your license history, you should be able to deactivate and reactivate ShadowProtect.
For the purpose of testing the software on multiple systems, an easier option may be to run the software in an unlicensed mode. When the software license isn’t activated, ShadowProtect runs as a 30-day trial, which allows you 30 days of testing per system before the software expires.