In our last piece, we looked at marketing metrics like pipeline and awareness. In this piece, we’ll look at the important metrics for sales when marketing hands over leads. We’ll also look at a few numbers that impact both sides of the house. Essential Sales Metrics With leads in hand, sales must move deals forward… Read more »
Read the ArticleYou may have seen buzzwords like DPaaS (data protection as a service) and DRaaS (disaster recovery as a service) thrown around. We’ve discussed the importance of data protection and disaster recovery in previous posts, but now we’ll delve into what these services are and why they’re essential to the long-term success of your business. Data… Read more »
Read the ArticleSome claim to be reporting an issue with your credit card account. Others have innocuous offers but hide something more nefarious—we’ve all seen phishing emails like these. According to a 2018 Symantec report, 71.4 percent of cyberattacks on enterprises used phishing emails. Meanwhile, Verizon says that 30 percent of phishing messages were opened in 2016…. Read more »
Read the ArticleThere are dozens of metrics that can indicate growth at your company. With so many potential items to measure, it can be tough to determine which metrics make sense for your company and which departments are responsible for which goals, not to mention how everyone’s combined efforts impact your bottom line. In this two-part series,… Read more »
Read the ArticleThere’s no denying the importance of backup and disaster recovery plans. The goal of any DR plan is to keep data secure and keep downtime to a tolerable minimum. With many spinning plates, it’s easy for MSPs to forget these four important essentials that will ensure success when their plans are tested for real: Recovery… Read more »
Read the ArticleWith average unemployment rates right around 4 percent in the United States, there’s war for top talent in the tech industry. Headhunters are ruthlessly pursuing high-performers. Businesses can no longer rely on salary and benefits alone to keep their best employees. These days, your company’s culture is what makes the biggest impact. In fact, 94… Read more »
Read the ArticleAccording to a report by Untangle, a network security provider, 48 percent of all surveyed SMBs said they have less than $5K budgeted to spend on IT security, down from 54 percent last year. More than half (52 percent) said they don’t have an in-house IT security professional on staff, leading them to spread security… Read more »
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