Mobile Recovery Management

Mobile Recovery Management

August 17

Disaster recovery is our forte. When discussing BDR we strive to place the highest level of importance on formulating a balanced and practiced plan for disaster recovery. Bring your own device (BYOD) policies are also called “bringing their own disaster,” by seasoned managed service providers, which may sound like something against which you should plan.

By requiring employees to bring their own devices, mobile or otherwise, a company is cutting equipment costs on one end while bringing about a potential threat on another. Each device may have a different OS, a different platform, etc. making management of various devices a headache. Security is an issue as well when mobile devices are so easily lost or stolen, making various types of important information susceptible to thievery.

While mobile devices and BYOD policies might present a potential disaster scenario on their own, it is possible that mobile devices can offer BDR solutions. What is a client to do when various disaster scenarios leave them with solely their mobile device? Having a firm BDR plan in place is the first step in preventing this issue, but should something prevent clients from recovering their data to a desktop or laptop, a mobile device may be their only option.

According to IT world, mobile devices are up and coming solutions to disaster recovery. George Muller, VP, Imperial Sugar, explains, “I might not carry my laptop wherever I go, but if all of a sudden we’ve got a disaster I’ve probably got my Blackberry in my shirt pocket. Anything that facilitates connectivity in a ubiquitous way is a plus.” While perhaps not being able to recover all data (payroll and other such data may not be remotely available on a mobile device) to the device itself, mobile devices are essential in communicating with a team to coordinate the next phase in the disaster recovery plan.

Still, though mobile devices do offer some limited solutions, they definitely require a company to take another level of precautions when formulating disaster plans. Device management, security, and synchronization may be a few new pieces of the puzzle that must be integrated into the existing plan. The more access you give mobile devices to your organization, the more security you need in place and the more trust and responsibility you’re placing on the shoulders of the individual employee.  Although some devices do allow a user to remotely wipe its data in the event it falls in the wrong hands, you need to back that data up to prevent loss, which places further burdens on your IT guys managing your backup solutions. Another issue pointed out by is that employee-owned devices may have both company and personal data stored on them, forcing employees to store company data in personal places or personal data in company places creating further confusion for IT staff and even legal teams.

Mobility becomes more important daily; it allows for instant communication, remote or mobile work stations, and other solutions that can deflate costs of office space, travel times, equipment, and other operating expenses.  But again, these costs may still rear their ugly heads in the form of device management solutions, mobile backup and recovery solutions, various security threats, and even managing personal data privacy laws. So when looking forward to and implementing a mobile future, make sure you understand all it’s ramifications, especially on your disaster recovery plan, so you can make the right choice for you business.