Hiring the Perfect IT Admin

Hiring the Perfect IT Admin

September 29

If you are considering hiring an IT or network administrator, my column this week will be right up your alley.

Depending on your level of expertise when it comes to this position, there are different options you can go with.

If you don’t know much or don’t have the proper time to devote to the hiring process, it’s simplest to use a staffing agency for the initial stuff.

Choose one with an IT specialist, and they will help find your next employee. But be aware that you will still have to interview them, so be ready.

Even with the expertise, interviewing might not be your forte. Spiceworks surveyed readers on some of the good interview questions to ask for hiring a junior network administrator, and here are a few responses from the community:

“Maybe ask for a couple basic networking questions, like how long a Cat 5 Cable can be, how to diagnose (And potentially fix) network bugs, things along those lines.”

“Test them on port numbers. DNS, HTTPS, TCP, FTP, etc.”

“Describe the steps needed to automatically update java, without pop-ups, for users on your domain.”

“You know this isn’t an 8 to 5 job. If systems crash it could mean working for days at a time to recover. Are you OK with staying until the job is done?”

Like I said before, even if you use a staffing agency, you will have to do some interviewing, so Enterprise Networking Planet provides 10 “killer” questions to ask.

Before the questions, though, you have to find the right candidate.

One commenter from Spiceworks had some good advice for what happens even before any interviews:

“What will this person be doing? What systems will they be working with? What level of knowledge/experience should they already have? Is it more important that the person you’re interviewing be able to tell you what the letters DHCP stand for, or is it more important that they can understand how it works and how to troubleshoot network issues related to DHCP? Is what they know now more important that what they can learn, or vice versa?”

There are online job boards everywhere that you can post your job on from the basics like CareerBuilder to more specialized help like Robert Half Technology. If you like to take control of the process, LinkedIn might be a good option. Most people who create a profile are trying to put their best foot forward.

Once you see some good ones, you will need to decide how much experience they should have. While doing research, I saw several comments from people in the industry who said they received certifications they never used, and that many people right out of college are expecting to jump right into admin with little expertise.

If you are looking for an average, one site I came across suggested that a person should have three or more years of expertise.

Once you have that candidate in mind, you will also have to decide if you are willing to help them learn. With regard to the reference I made to people trying to jump right in, that particular commenter said he did try to help new hires work toward goals by placing them in a lower job to teach them the basics.

Hopefully now you have the tools you need to go out there and find your best network administrator. We would love to hear what questions you think candidates for this position should be asked. Please share in the comments below!

Photo credit: Flazingo photos via Flickr