Karl W. Palachuk, is the Senior Systems Engineer at America's Tech Support. He is the author of ten books and the owner of multiple businesses. His books include Managed Services in a Month and The Network Documentation Workbook. Karl is a frequent trainer and speaker in the SMB Community. His popular blog can be found at SmallBizThoughts.com. He is an MCSE, has many other Microsoft certifications, and has more than twenty years experience as an I.T. professional.

Posts by Karl Palachuk