To help organizations avoid disaster, the CUNA Mutual Group recently revealed several tips from some firms that have handled crises better than most. Whenever a disaster occurs it is important to ensure company data is backed up and secure and that employees are trained on how to handle various situations. An emergency can occur for various reasons, some avoidable and some not, but in any case the key to survival is to minimize loss and downtime, getting back to work as quickly as possible once the crisis passes.
With data backup software, a business will ensure its digital resources are well protected from hurricanes, earthquakes, server crashes, and other disasters. However, while an essential part of disaster recovery, there is more to business continuity than a good backup system.
In addition to backup and recovery software, a business should also ensure its insurance policies are adequate and up to date. This will protect the business financially, and also help the company better understand what it is covered from and what types of crises it may still need to pay for. Most insurance policies have “extra expense” clauses and coverage limits, and a business may discover that more is covered should a disaster occur than it previously thought.
While having the technology and planning to survive a disaster is great, panic could still ensue if company employees don’t know what to do, causing just as many problems as if the business didn’t have an emergency strategy in the first place.
“Having all employees read through and practice the plan helps you find bugs and work them out. And it’s important for all employees to be aware of the plan because, in an emergency, any one of them may end up having to make quick, important decisions,” said John Wallace, CUNA Mutual Group vice president of commercial products.
While many businesses focus on implementing the right disaster recovery software, some often forget about communications. Being able to swiftly share information is another key part of successfully surviving a crisis, and not having the communications available to do so can make even the best continuity strategy suffer. By implementing a reliable communications solution along with other backup solutions, a business will maximize its chances of making it through a crisis unscathed.